Tachibana Online Shop (hereinafter referred to as “this site”) handles information that can identify individual customers (hereinafter referred to as “personal information”) based on the following privacy policy.

1. Definition of personal information

“Personal information” means information about a living individual that can identify a specific individual by name, date of birth and other descriptions contained in the information, and information that can be easily collated with other information. It means a thing that can be used to identify a specific individual.

2. Collection of personal information

This site may collect your personal information when you purchase products or make inquiries.
When collecting personal information, the purpose of use will be clearly stated, and the information will be collected by lawful and fair means.
Personal information collected on this site is as follows.

a) Name, Furigana

b) Address

c) Phone number/fax number

d) Email address

e) Password

f) Shipping information

g) Transaction history with this site and its contents

h) Information that can identify a specific individual by combining the above

3. Use of personal information

The purpose of use of personal information received from customers of this site is as follows.

a) Order confirmation and inquiry

b) Confirmation and inquiry of product shipment

c) When replying to inquiries

Except for the following cases, this site will not disclose or provide personal information to third parties without the consent of the customer.

a) When it is based on laws and regulations, and when it is necessary to cooperate with a national agency, local government, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations

b) When it is necessary to protect a person’s life, body or property, and it is difficult to obtain the person’s consent

c) When exchanging personal data with affiliated companies of the company that operates this site

4. Security management of personal information

The security management of personal information entrusted to us by our customers is handled by the service provider company by taking rational, organizational, physical, human, and technical measures. We will strive to prevent risks such as unauthorized access to data, loss, falsification, and leakage of personal information.

5. Correction and deletion of personal information

If you would like to correct or delete personal information entrusted to us by you, please contact us using the contact details below.

In addition, if you have registered as a user, you can correct your personal information from the menu “Member Page” of this site.

6.Use of cookies

This site may use cookies in order to provide better services to our customers, but this does not collect information that can identify individuals and does not infringe on customer privacy.

* A cookie is information sent from a server computer to a customer’s browser and stored on the hard disk of the computer used by the customer.

7.Use of SSL

To ensure security when entering personal information, we use SSL (Secure Sockets Layer) technology to prevent interception, interference, or falsification of this information.

* SSL is a function that encrypts information to prevent eavesdropping and data falsification. By using SSL, information can be transmitted more safely.

8. Contact information

Please see the notation based on the Act on Specified Commercial Transactions.

9. Changes to Privacy Policy

On this site, when we change the personal information we collect, change the purpose of use, or change the privacy policy, we will make it public with the change to this page.